I have been seen a lot of people were asking for sending emails to an external user, who is not associated with either Contacts, Account, Queue, Lead, User or any CRM entity record.
Usually, If you put any email address in 'To' field, you see an error in the email address (see below):
Usually, If you put any email address in 'To' field, you see an error in the email address (see below):
CRM System Setting: Allow messages with unresolved email recipients to be sent
Output:
Now, you can send email to the external email address as well.
Hi,
ReplyDeleteIn new UCI i am still getting error even though Allow messages with unresolved email recipients to be sent is enabled.