Friday 28 November 2014

“An Error Has Occurred......” while opening Custom Entity Record in CRM 2011/2013

Recently one of my colleague was facing a generic “Error has occurred” message while opening on any record of any Custom Entity in the Microsoft Dynamics CRM organization.
I also have faced this issue so many times while working in CRM, So today i would like to share the Resolution of below error so that in future anyone who is getting this error could rid of with this error :

Error :
Error while opening any record from my custom entities in crm 2011/2013.




Resolution :

This is most likely a IE Compatability issue. Add the server address in the compatability  view under IE settings:

Go to Tools, if you are not able to see Tools option in IE Press 'Alt' key from keyboard. then select 'Compatibility View settings' like below : 





























Add your organisation URL or Server Address like below:



In Somecases if you are not using Mobile form of your Custom Entities, UnCheck 'Mobile Express' option will also be the way to get rid of from this problem. see below:




Congrats you will never face this issue again........Enjoy :) \A/

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